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Frequently Asked Questions

Do you want to return your order or exchange it for another item?

What a shame that the item(s) are not good, but of course it can happen! Fortunately, you can easily return your purchase, provided that the item(s) meet our return conditions. You can return your item(s) within the Netherlands from €6.95. Return costs are at the expense of the buyer himself.

Return conditions:
-The item must be returned to us within 14 days of receipt.
- Discounted items cannot be returned
- The items must be returned with all supplied accessories and - if reasonably possible - in the original condition and packaging

Return adress
Noble xi
Tinus van der Sijdestraat 18
5161 CD Sprang-Capelle

How should I package the item when returning it?

Use the original packaging for this. This way, the chance of damage is as small as possible and we can perhaps make someone else happy with it. Do you no longer have the original packaging? Then use another sturdy packaging. We look at the condition of the returned shoes and determine whether there is a reduction in value.

Can I exchange the item?

Unfortunately, it is not possible to exchange items directly. To receive the desired item, you can place a new order and return the other one to us

What if I purchased Noble Xi items in a physical store?

If you bought Noble Xi in a store, you can only return the items in this store. Please contact the store and check the relevant return conditions.